One of the trickiest things as a designer (or, really, as a human being) is working with people in real time. Being able to listen, react, persuade, observe, adjust – communicate effectively – is difficult. Wouldn’t it be great if you could just wave your hand and say “These are not the designs you’re looking for….”? Well, my young padawans, being able to understand and be understood is not a magic trick – it is a real, learnable skill. This series of posts will outline steps I have found useful over the years in teaching others how to understand who you are talking to and help them understand you.
Remember: “If no mistake have you made, yet losing you are, a different game you should play.”-Yoda
(Shout out to Jim Carlsen-Landy for the great title for this series!)